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In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Annual Business Plan 2018-19

| Corporate plans | Corporate

This Business Plan details how the Commissioner for Ethical Standards will work to achieve his strategic objectives during the period April 2018 to March 2019.

Download publication as pdf
Download Annual Business Plan 2018-19 publication as pdf
Download publication as msword
Download Annual Business Plan 2018-19 publication as msword