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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

Public appointments Information leaflet

| Regulation of appointments | Public Appointments

 This leaflet describes our role in the public appointments process and lets you know what to do if you wish to make a complaint. This leaflet, or a link of it, is included in every application pack for regulated public appointments.

Download publication as pdf
Download Public appointments Information leaflet publication as pdf