To make a request or ask for advice you can:

• Email us: info@ethicalstandards.org.uk
• Write to us: Ethical Standards Commissioner, Thistle House, 91 Haymarket Terrace Edinburgh, EH12 5HE
• Call us: 0131 347 3890

Your request must include:

• Your full name
• Contact details - this must be an email or postal address
• A description of the information you want

We will provide digital copies of documents to you by email or through a secure file sharing website.

If you instead require physical paper copies, please state this in your request.

You should receive an acknowledgement from us promptly and we will provide information within 20 working days.

If we are unsure what information you require, we will contact you and we will then provide information within 20 working days following your response.

Depending on the work involved, we may charge a fee, but if this is the case we will contact you with further details before proceeding.

Our aim is to provide information whenever possible but if we do not hold it or we believe there is a good or legal reason to withhold it, we will explain why in our response.

If you are unhappy with the how we have handled your request, you can ask us to review our decision and actions.

You must do this within 40 working days of our response, stating the reasons why you’re unhappy and we will respond within 20 working days.

If you remain unhappy after this review, you can appeal to the Scottish Information Commissioner.

To make a request or ask for advice you can:

• Email us: info@ethicalstandards.org.uk
• Write to us: Ethical Standards Commissioner, Thistle House, 91 Haymarket Terrace Edinburgh, EH12 5HE
• Call us: 0131 347 3890

Your request must include:

• Your full name
• Contact details - this must be an email or postal address

We may require a scan or photograph of a valid proof of identity to verify your request, but if this is the case we will contact you with further details before proceeding.

We will provide digital copies of documents to you by email or through a secure file sharing website.
If you instead require physical paper copies, please state this in your request.

You should receive an acknowledgement from us promptly and we will provide any information within one month.

If we are unsure what information you require or need to conduct further identity checks, we will contact you.

Depending on the work involved, we may extend our response time to three months, but if this is the case we will contact you with further details.

Our aim is to provide information whenever possible but if we do not hold it or we believe there is a good or legal reason to withhold it, we will explain why in our response.

We will not release the personal information of third parties without their permission. 

If you are unhappy with the how we have handled your request, you can ask us to review our decision and actions.

If you remain unhappy after this review, you can appeal to the Information Commissioner.