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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

Communications Strategy 2024-2028 (Easy Read)

| Governance | Corporate

Our updated Communications Strategy in Easy Read format, outlining how we will communicate our role in public life in Scotland over the period 2024-2028.

Download publication as pdf
Download Communications Strategy 2024-2028 (Easy Read) publication as pdf
Download publication as word document
Download Communications Strategy 2024-2028 (Easy Read) publication as word document