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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

Key elements of the Code of Practice and its Guidance

| Regulation of appointments | Public Appointments

A handy reminder document covering key elements of the Code of Practice and guidance (August 2019 update).

Download publication as pdf
Download Key elements of the Code of Practice and its Guidance publication as pdf
Download publication as msword
Download Key elements of the Code of Practice and its Guidance publication as msword