In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Home
Text size
Contrast
Menu

Investigation Report on a complaint about the ESC - July 2021

| Governance | Complaints

In January 2021, a number of concerns were raised about how we investigated a complaint about the conduct of a Councillor. The issues raised were significant and we commissioned an independent investigation. This report details the issues, the investigation and its findings. Our response to the recommendations made are included in the report. 

The report was prepared on a Strictly Private and Confidential basis. In the interest of openness and transparency these requirements have been waived by all parties. 

Download publication as pdf
Download Investigation Report on a complaint about the ESC - July 2021 publication as pdf