In some circumstances, it can currently take up to 4 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Model agenda for planning an appointment round

| Regulation of appointments | Public Appointments

A model agenda for planning an appointment round

Download publication as pdf
Download Model agenda for planning an appointment round publication as pdf
Download publication as msword
Download Model agenda for planning an appointment round publication as msword