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In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Ensuring public appointments are fair and open

We regulate and monitor the system used to appoint board members for many public bodies that play an important part in Scottish life. The Scottish Ministers make these appointments and the selection process is run on their behalf by Scottish Government officials. The Commissioner and their team play a key role in ensuring appointments are made on merit, using methods that are fair and open, and reflect the diversity of Scottish society today.

Regulating public appointments

2022 Code of Practice

Right people, right roles

We provide guidance on good practice in recruitment and selection.

It’s intended to help selection panels design appointment rounds that are welcoming and accessible to people from all backgrounds, and that identify the right people for the right roles.

 

Running an appointment round

Applying for an appointment

The Scottish Government has a dedicated Public Appointments website for people to find out more, search for vacancies, and apply. The application process will vary from organisation to organisation, but they will all be run in accordance with the Code of Practice developed and monitored by the Ethical Standards Commissioner and their team.

How to apply

Recent good practice case studies

View all case studies

The Poverty and Inequality Commission members appointment round - Good Practice in planning, publicity and assessment - 2019

This report summarises an exercise in planning, attraction and assessment. The combination of good practices helped to attract a quality field of applicants from a wide and diverse pool of people not normally attracted to apply for board roles.

Highlands and Islands Airports Ltd - Good Practice in planning, publicity and assessment - 2019

This report summarises an exercise in planning and attraction. The combination of good practices helped to attract a quality field of applicants including a strong field of women applicants in a traditionally male dominated industry.

Highlands and Islands Airports Ltd – Good practice in planning and publicity - 2018

This report summarises an exercise in planning and attraction. The combination of good practices helped to attract a quality field of applicants including a strong field of women applicants in a traditionally male dominated industry.

Scottish Housing Regulator - good practice in planning and publicity - 2017

This report summarises the planning phase for this appointment round and highlights a particularly innovative approach to attraction. The body used its Twitter feed to highlight the opportunities and the body and the Scottish Government ran two early evening open events so that people could find out more about the roles available and how to apply.

Reflecting the diversity of Scottish society

The most successful boards are made up of people from all walks of life – with a blend of skills, knowledge, experience, personal qualities and perspectives. To achieve this, all positions on public body boards must be accessible to people from across the communities they serve – regardless of age, gender, disability, race, religion or belief, or sexual orientation. 

As part of their role to promote diversity within public body appointments, the Ethical Standards Commissioner has published Diversity Delivers – a strategy for enhancing equality of opportunity within Scotland’s public appointment process. We help Scottish Government officials implement the recommendations in the strategy, and engage in outreach activity to encourage successful applications from people in under-represented groups.

Promoting diversity

Complaints

If you think someone in public office has not behaved properly, you may be able to complain to the Ethical Standards Commissioner. The Commissioner and their team investigate complaints against MSPs, local authority councillors or board members of public bodies when they’ve breached a code of conduct which applies to them. We also look into how people are appointed to the boards of regulated public bodies, and investigate complaints about lobbyists. You can even complain about us – or the Commissioner – if you don’t think we’ve followed proper procedure.

Make a complaint