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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

Records Management Policy and Procedures Appendix 2

| Information and records | Corporate

Records Management Policy and Procedures Appendix 2. Guidance for staff on how to manage emails.

Download publication as pdf
Download Records Management Policy and Procedures Appendix 2 publication as pdf
Download publication as word document
Download Records Management Policy and Procedures Appendix 2 publication as word document