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In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Revised Strategic Plan 2021-2024

| Corporate plans | Corporate

This revised strategic plan outlines the Ethical Standards Commissioner's key objectives for the three-year period from April 2021 to March 2024.

This plan is also available in Easy Read

Download publication as pdf
Download Revised Strategic Plan 2021-2024 publication as pdf
Download publication as word document
Download Revised Strategic Plan 2021-2024 publication as word document