Skip to main content

We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

ESC PSR Section 31 Report 2023-24

Image of the first page of document.

Section 31 of the Public Service Reform (Scotland) Act 2010, requires public bodies to publish details of their annual expenditure relating to public relations, overseas travel, hospitality and external consultancy. This report covers the financial year 2023/24

Download publication as pdf
Download ESC PSR Section 31 Report 2023-24 publication as pdf