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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

What You Need To Know And Do To Make A Complaint (Easy Read)

| Complaint process policies | Complaints

This is an Easy Read document which explains about the kinds of complaints that can be checked by the Ethical Standards Commissioner. It also tells what you need to know about making a complaint.

You also can find Easy Read information about how to complain about:

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Download What You Need To Know And Do To Make A Complaint (Easy Read) publication as pdf
Download publication as word document
Download What You Need To Know And Do To Make A Complaint (Easy Read) publication as word document